Thank you for your note. We are working to increase our capacity to
respond in Chinese. At this time, however, we are only able to answer in
English. We realize this is an inconvenience, and we are striving to
improve our service.
We're sorry that you're unhappy with your search results. In order to
assist you further, we need more information. It would be helpful if you
could send us a screenshot of the page in question. Can you please send us
a URL to the Google search results for searches on '钓鱼岛,' '南京大屠杀,'
and other terms you're having problems with? Please describe what happens
when you enter these terms into the Google search box and click 'Search.'
Do you get an error message, blank screen, or something else? It would
also be helpful if you could send us a screenshot of the pages in
question.
To create a screenshot, please follow the instructions below:
1. Once the page in question is displaying on your screen, press the Print
Screen button on your computer's keyboard. This button is usually located
on the right-hand side of your keyboard, in the top row of keys. Note that
you won't receive any verification when you press this button.
2. Open a new blank document using Microsoft Word or a graphics program,
and paste the screenshot into the document (right-click > paste).
3. Finally, save the document and attach it to your reply.
We look forward to hearing from you.
Regards,
The Google Team
用快译翻出来是:
感谢你的笔记。 我们正工作增加我们的能力用汉语回答。 在这个时期，不过，我们只能
用英语回答。 我们意识到这是一个不便， 并且我们正努力改进我们的服务。 我们抱歉
你对你的搜寻结果不满意。 为了更进一步帮助你，我们需要更多的信息。 如果你能寄给
我们所指的页的screenshot，它将有帮助。 请你寄给我们一URL 给Google 搜寻结果搜寻
在'钓鱼岛 " 南京大屠杀'并且你是问题的的其他条件有？ 请描述所在你把这些术
语输入Google时，发生的搜寻箱子并且点击' 搜寻。 ' 你得到一条错误信息，空白的屏幕
还是其它事情？ 如果你能寄给我们所指的页的screenshot，它将也有帮助。 为了建立
screenshot，请遵循下面的指示： 1.所指的一旦页正显示在你的屏幕上，按印刷品屏幕
你的计算机的键盘上的按钮。 这只按钮通常位于你的键盘的右边的边，在这排最高的
钥匙里。 注意到当你按这只按钮时，你将不收到任何证实。
2.打开使用Microsoft Word 或者一图形计划，并且粘贴screenshot 进资料(右点击>的
一新空白资料粘贴)。 3.最后，保留资料并且在你的答复中附上它。 我们期待收到你的
来信。 看，Google 队
